WARRANTY
LIMITED MICROTHERM WARRANTY
RA-7 through RA-28water heaters?
The units come with a ten (10) year limited warranty. Furthermore, Microtherm, Inc warrants the tank and electronic circuit board of its residential water heaters against defects in materials and workmanship for three (3) years . Model numbers beginning with the letter "R" are classified as residential units. The tank as referred to herein shall mean the body of the heat exchanger only and does not include component parts attached to the body of the heat exchanger including but not limited to the heating elements, temperature sensors, pipe nipples, pressure relief valve, circuit board, triacs, and limit thermostat. These component parts are covered under the "Limited Parts Warranty". This warranty begins on the date of original retail purchase or, in the absence of proof of purchase verifying said date, from the date indicated by the serial plate affixed to the water heater; provided, however, that use of this water heater for commercial, institutional, industrial, or other non-residential purposes shall limit the maximum duration of this tank and electronic circuit board warranty to five (5) years from the date of original retail purchase.
In the event of a defect in materials or workmanship, Microtherm, Inc. will repair or replace free of charge any tank part or circuit board found to be defective within a period of three (3) years from the date of original retail purchase. Microtherm, Inc. reserves the right to use repaired or remanufactured parts and heaters when repair or replacement becomes necessary. During the first 90 days of this warranty, Microtherm, Inc. will pay up to $30.00 for labor to install or replace any part or component found to be defective in material or workmanship. (CIRCUIT BOARD OR TANK REPLACEMENTS TO THE ORIGINAL PURCHASER, MADE AFTER THREE (3) YEARS AND NOT LATER THAN TEN (10) YEARS FROM THE DATE OF THE ORIGINAL RETAIL PURCHASE WILL BE REPLACED BY MICROTHERM, INC.) SUBJECT TO REPLACEMENT AND HANDLING CHARGES NOT TO EXCEED 15% OF THE MANUFACTURER'S SUGGESTED RETAIL PRICE OF THE UNIT MODEL FOR WHICH THE CIRCUIT BOARD OR TANK WAS ORIGINALLY INSTALLED, OR CURRENTLY SOLD COMPARABLE UNIT. This warranty does not include the cost, it any, of labor, Tankless Water Heater Installation or freight charges incurred more than 90 days following the purchase of this unit.
LIMITED PARTS WARRANTY Microtherm, Inc. warrants the other remaining component parts other than the tank and circuit board of the heater to be free of defects in materials and workmanship for a period of one (1) year from the date of original retail purchase or, in the absence of proof of purchase verifying said date, from the date indicated on the serial plate affixed to the heater. In the event that a part is defective, Microtherm, Inc., at its option will repair or replace the part free of charge for the part itself. Microtherm, Inc. reserves the right to use repaired or remanufactured parts when replacement is necessary. During the first 90 days of this warranty, Microtherm, Inc. will pay up to $30.00 for labor on Tankless Water Heater Installation of any part or component found to be defective in material or workmanship. After the first 90 days following the purchase of this unit, no labor, Tankless Water Heater Installation, or freight charges, if any are included in this warranty.
